MOREgroup is a family of architecture, design and engineering brands. We represent over 700 employees in 22 offices throughout 13 states. Our family of brands offer expertise in the areas of education, healthcare and health science + technology, public architecture and engineering. Each brand contributes to a holistic network of services, expertise and innovation that is shared across markets.

We are seeking a detail-oriented and reliable Datacenter Technician to support the daily operations and maintenance of our datacenter facility. The ideal candidate will be responsible for maintaining a clean, organized, and operationally sound work cage and assisting in various infrastructure-related tasks to ensure optimal performance and uptime of all systems.

RESPONSIBILTIES:

• Ensure the designated work cage and surrounding areas are consistently clean, organized, and free of debris or safety hazards.
• Perform regular inspections of equipment, cabling, and physical infrastructure to identify and report potential issues.
• Assist with racking, stacking, and decommissioning of servers, switches, and other hardware.
• Conduct basic hardware diagnostics, swaps, and replacements (e.g., hard drives, memory modules, power supplies).
• Manage cable installations and labeling according to established standards.
• Monitor and respond to alerts and trouble tickets in coordination with remote teams.
• Support asset tracking and inventory management for hardware and tools.
• Follow established safety protocols, ESD procedures, and compliance standards.
• Participate in on-call rotations or after-hours work as needed.
• Collaborate with team members and other departments to ensure efficient datacenter operations.

REQUIREMENTS:

• High school diploma or GED required; associate degree or technical certification (e.g., CompTIA Server+, Network+) preferred.
• 1+ years of experience in a datacenter, IT support, or similar environment.
• Familiarity with common datacenter hardware and network cabling standards.
• Ability to lift and move equipment (up to 50 lbs) and work in tight or elevated spaces.
• Strong attention to detail and organizational skills.
• Basic understanding of networking and server technologies is a plus.
• Willingness to work flexible hours, including nights or weekends, if necessary.